Privacy Policy

1. Introduction

Airodental, Inc. ("we," "our," or "us") operates the Laine AI Dental Assistant platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered dental practice management services.

We are committed to protecting your privacy and maintaining the confidentiality of protected health information (PHI) in compliance with HIPAA and other applicable privacy laws.

2. Information We Collect

2.1 Practice Information

• Practice management system data
• Appointment schedules and patient information
• Call logs and communication records
• Practice preferences and configuration settings

2.2 Patient Information

• Patient demographics and contact information
• Appointment history and scheduling preferences
• Communication logs and call recordings
• Treatment information as relevant to scheduling

2.3 Usage Data

• System performance metrics
• Feature usage analytics
• Error logs and technical diagnostics

3. How We Use Your Information

• Provide AI-powered patient communication services
• Automate appointment scheduling and reminders
• Generate analytics and performance insights
• Improve our AI models and service quality
• Ensure system security and prevent fraud
• Comply with legal and regulatory requirements

4. HIPAA Compliance

We serve as a Business Associate under HIPAA and maintain appropriate safeguards for protected health information (PHI). We:

• Use and disclose PHI only as permitted by our Business Associate Agreement
• Implement administrative, physical, and technical safeguards
• Provide breach notification as required by law
• Allow patients to access their PHI through covered entities

5. Data Security

We implement industry-standard security measures including:

• End-to-end encryption for data transmission
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Employee training on data protection practices

6. Data Sharing and Disclosure

We may share information only in the following circumstances:

• With your explicit consent
• As required by law or legal process
• To prevent fraud or security threats
• With service providers under strict confidentiality agreements
• In connection with business transfers (with continued privacy protections)

7. Data Retention

We retain data only as long as necessary to provide services and comply with legal obligations. Patient health information is retained according to your practice's retention policies and applicable healthcare regulations.

8. Your Rights

You have the right to:

• Access your data and request corrections
• Request data deletion (subject to legal requirements)
• Opt-out of certain data processing activities
• Receive data in a portable format
• File complaints with regulatory authorities

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our platform. Your continued use of our services constitutes acceptance of the updated policy.

10. Contact Information

For questions about this Privacy Policy or our data practices, please contact us: